Refund & Cancellation Policy
Welcome to Edit Hub. By purchasing any product from our website, you agree to this Refund & Cancellation Policy.
- Digital Products Policy All products sold on Edit Hub are digital products and are delivered electronically. Due to the nature of digital content, refunds, returns, or exchanges are not applicable once the product has been downloaded, accessed, delivered, opened, or added to a customer account or dashboard. By purchasing from our website, you acknowledge and agree to this policy.
- Refund Eligibility Refund requests may be considered only under the following conditions, subject to verification:
- Duplicate payment made for the same order
- Payment deducted but order not received
- Product delivery failure due to technical issues
- Corrupted or inaccessible files
- Technical issue unresolved after support assistance
Refund requests must be submitted within 48 hours of the transaction.
- Non-Refundable Situations Refunds will not be provided in the following cases:
- Change of mind after purchase
- Accidental purchase
- Lack of usage
- Device or software incompatibility
- Failure to read product description before purchase
- Products already accessed or downloaded
- Internet or network issues on the customer side
- Refund Processing If a refund request is approved, the amount will be processed within 7 working days to the original payment method used during the transaction.
- Duplicate Payments Any extra amount deducted due to duplicate transactions will be refunded after verification.
- Cancellation Policy Since all products are digital, cancellation is not allowed once the product has been delivered or accessed.
- Product Delivery Digital products may be delivered via instant download link, email, user dashboard access, or cloud storage access such as Google Drive. Delivery time may range from instant access up to 24 hours.
- Customer Support If you face issues related to product access, downloads, technical errors, or payments, our support team will assist you promptly. Support Hours: Monday to Saturday — 10:00 AM to 7:00 PM
- Policy Updates Edit Hub reserves the right to modify or update this policy at any time without prior notice.
Contact Information
Business Name: EDIT HUB
Email: support@edithub.in
Phone: +91 8928865810
Business Address:
C/O C-36, APMC Masala Market,
Phase I, Vashi, Navi Mumbai – 400705
Support Hours:
Monday to Saturday
10:00 AM – 8:00 PM